Human Capital Development as a Determinant of Innovation Performance in Small Businessesin Mashonaland West Province, Zimbabwe

Abstract

The main objective of the study was to examine the relationship between human capital development and innovation performance among small businesses in Mashonaland West Province, Zimbabwe. Guided by the interpretivist research philosophy, the study employed the qualitative research design to gain an in-depth understanding of participants lived experiences within their real business contexts. Data were collected through semi-structured interviews with business owners, managers, and key personnel involved in operational and strategic decision-making. Thematic analysis was used to analyse the data, allowing for systematic identification of patterns and meanings related to human capital development and innovation performance. The findings indicate that small businesses investing in employee training, knowledge sharing, and managerial skill enhancement demonstrate higher innovation performance compared to those with limited human capital investment. However, financial constraints, high employee turnover, and inadequate access to structured training opportunities were identified as major barriers to effective human capital development. The study concludes that human capital development is a significant determinant of innovation performance in small businesses, although its effectiveness is shaped by resource constraints and contextual realities. It recommends the implementation of targeted capacity-building programmes, improved access to affordable training opportunities, and the promotion of organisational cultures that
encourage continuous learning and innovation.